6 Things Every School Tour Should Do

How to turn "I'd like to learn more" into "we're ready to enroll!"

For many families, a school tour is the moment when curiosity turns into conviction. It’s where they stop asking, “Should we check this school out?” and start asking, “How do we enroll?”

A polished website matters. Reviews matter. But nothing replaces the experience of walking the halls, meeting the people, and imagining a child thriving in your classrooms.

Here are six things every school tour should accomplish, so families walk away informed, encouraged, and excited.

1. Make a Personal Connection

Families want to know their child will be known, not just numbered. A great tour makes that clear by connecting them to real people:

  • Introduce a parent of a budding artist to the art teacher.
  • Let a future athlete shake hands with the coach.
  • Have a staff member share a quick story about a project the touring family would be excited about 

These small, intentional introductions help families picture their child not just as “a student,” but as this student, at this school.

2. Help Families Envision Their Child Here

One of the most powerful moments in a tour is when a parent begins to see their child in the space. You can spark this by weaving their student’s name and interests into the tour:

  • “This is where Daisy would hang her coat.”
  • “Here’s the band room, Caden would spend a lot of time here.”

That personal touch helps families shift from “touring a building” to “imagining a future.”

3. Answer Every Logistical Question

Enthusiasm is great, but unanswered basics can be a dealbreaker. Families need clarity on:

  • School hours
  • Transportation options
  • Uniforms or dress code
  • Lunch and meal plans
  • Extracurricular activities 

Anticipate these questions and answer them before families ask. A clear FAQ handout or follow-up email can also reinforce what you cover on the tour.

4. Show and Tell Families This Is a Good School

Families aren’t just choosing a building, they’re choosing safety, care, and preparation. On your tour, make sure you highlight what “good” means at your school:

  • For elementary parents: “Will my child be loved, safe, and cared for?”

  • For high school parents: “Will my child be academically and professionally prepared for the real world?”

Share examples that bring this to life: student projects, college acceptances, alumni stories, or parent testimonials.

5. Create a “Wow” Moment

Every tour should include something unforgettable. Think about what makes your school shine:

  • A state-of-the-art lab or makerspace
  • A championship trophy wall
  • A performing arts showcase
  • A student ambassador telling their story

The goal isn’t to impress with size or flash, it’s to leave families saying, “Wow, I want my child to be part of this.”

6. Make Enrollment Easy (and Obvious)

The best tour in the world won’t mean much if families leave unsure of how to take the next step. Every tour should end with a clear, welcoming invitation to enroll.

This isn’t about pressure—it’s about making the process easy to say yes to:

  • Share a simple one-pager with enrollment steps and deadlines.

  • Show families where and how to apply online.

  • Even better: have a tablet or laptop ready so parents can start the process before they leave.

Think of it like a good restaurant that hands you the dessert menu, you may not order right away, but the option is right there. When families are excited, don’t let confusion or delay stand in the way.

The Purpose of a Tour

A great school tour isn’t just about showing classrooms, it’s about showing possibility. When families leave with a personal connection, a clear picture of their child in your halls, answers to their questions, confidence in your quality, a “wow” moment, and a clear path to enroll, you’ve done more than give a tour. You’ve helped them take the first step into their child’s future.

Charli Renckly-DeWhitt
is
Director of Programs at ICIC
.
Learn more about
Charli Renckly-DeWhitt
at
their website
.

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